Cancellations will be considered only if the request is made within 48 hours of placing an order. However, cancellation is possible only if the product has not been shipped by us.
In case of receipt of damaged or defective product, please report the same to our Customer Service team. The request will, however, be entertained once we have checked and determined the same. This should be reported within 3 days of receipt of the product.
To cancel your order, kindly mail us at firstname.lastname@example.org
Full payment will be credited back to your bank account within 5 to 10 working days.
Shop By BDB reserves all rights to cancel any order for any reason. Orders may be cancelled for the following reasons:
- Unavailability of the product
- Errors in the details provided(us or customer)
- Problems identified by Credit and Fraud Avoidance department
In the unfortunate case of an order being cancelled by us, we will keep you posted on the same and 100% of your payment will be credited back to your bank account.